Ogun Community thanks Airtel for Restoring Electricity 15 Years after disconnection

Chisom Metu Leading telecommunications services provider, Airtel Nigeria, has been commended by members and leaders of a community in Ogun State, Isokan community, for helping...

COVID-19: How ecommerce sustained thousands of jobs during lockdown

Job cuts, layoffs, wage cuts, and employee redundancy have continued to exacerbate as the coronavirus (COVID-19) pandemic and its resultant global economic recession continue...

Airtel launches ODU Smartbox

-To boost Internet, improve home broadband experience Airtel Nigeria, has taken another definitive step to significantly enhance Home Broadband experience for its customers as...

CNN launches new series ‘Tech for Good’ showcasing the transformational power of technology

CNN launches a brand new cross-platform series which showcases life-changing technologies that are helping people overcome personal hurdles and take their passions to new...

Ikeja Electric launches WhatsApp Chatbot to optimise service delivery, complaints resolution

  Ikeja Electric, Nigeria’s largest power distribution company, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service. The...

Nigerian economy needs a soft rebooting says  Isa Pantami

Nigeria’s Minister for Communications and Digital Economy Dr. Isa Ali Pantami has declared that Nigeria needs to reboot the entire ecosystem with digital technology...

9mobile launches Landmark Mega Millions Promo to reward customers

9mobile today announced the roll-out of a massive reward promotion for its customers through a campaign tagged Mega Millions Promo. This promo, designed to...

9mobile crashes local, international call rates with Morelife, introduces unbeatable data

  In a bold move to enable its customers to stay in touch with their loved ones at a much more affordable cost, Nigeria’s leading...

9mobile excites customers with more call minutes, data on Moreflex-plus

9mobile excites customers with more call minutes, data on Moreflex-plus  Nigeria's leading customer-centric telecommunications company, 9mobile, has launched the Moreflex-plus package to enable its customers...

Why AI is the next best thing for customer experience management

While an omnichannel approach has become the norm across most industries, forward-looking businesses are considering the next level to gain competitive advantage. According to...
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