Ikeja Electric launches WhatsApp Chatbot to optimise service delivery, complaints resolution
Ikeja Electric, Nigeria’s largest power distribution company, has unveiled a WhatsApp messaging solution, which offers real-time customers complaints resolution and 24-hour customer support service.
The...
Nigerian economy needs a soft rebooting says Isa Pantami
Nigeria’s Minister for Communications and Digital Economy Dr. Isa Ali Pantami has declared that Nigeria needs to reboot the entire ecosystem with digital technology...
9mobile launches Landmark Mega Millions Promo to reward customers
9mobile today announced the roll-out of a massive reward promotion for its customers through a campaign tagged Mega Millions Promo. This promo, designed to...
9mobile crashes local, international call rates with Morelife, introduces unbeatable data
In a bold move to enable its customers to stay in touch with their loved ones at a much more affordable cost, Nigeria’s leading...
9mobile excites customers with more call minutes, data on Moreflex-plus
9mobile excites customers with more call minutes, data on Moreflex-plus
Nigeria's leading customer-centric telecommunications company, 9mobile, has launched the Moreflex-plus package to enable its customers...
Why AI is the next best thing for customer experience management
While an omnichannel approach has become the norm across most industries, forward-looking businesses are considering the next level to gain competitive advantage. According to...
MTN improves customer experience with e-SIM
MTN Nigeria Plc has launched its e-SIM services on its network
The e-SIM which does not require sim card, but a virtual one with more...
Report says 73% of Nigerian SMBs on Facebook remain optimistic and resilient about future...
.Recent report has indicated that over 73 percent of Nigerian Small Business on Facebook remain optimistic and resilient about the future of their businesses...
MainOne Celebrates 10 Years of Enabling West Africa’s Digital Revolution
…as MainOne has invested in over $400m in infrastructure in West Africa as part of its efforts to bridge the digital divide and enable...
Konga @ 8: Anticipation as flash sales commence today
Konga, Nigeria’s composite e-Commerce giant is set to roll out its flash sales today, Monday June 29, 2020 as part of efforts to mark...
