Capital Hotel PLC, owners of Abuja Continental Hotel, is solidifying its position as a leader in the hospitality industry through unique service delivery tomits guest and stakeholders .
Speaking on the sidelines of the 44th Annual General Meeting of the hotel held at Abuja Continental Hotel, Ravi Bachu highlighted the company’s growing profile and commitment to delivering exceptional services.
The Managing Director expressed optimism about the hotel ‘s future prospects, citing the growing demand for hospitality services in Nigeria and the company’s strategic location.
” The hotel has become a preferred destination for Meetings, Incentives, Conferences, and Exhibitions (MICE), thanks to its state-of-the-art facilities and exceptional service delivery. The company’s investments in infrastructure and human capital have paid off, with a significant increase in bookings and revenue ” he noted
According to him , the company’s focus on delivering outstanding value to its guests and stakeholders has earned it a reputation as a top player in the hospitality industry stressing that the hotel commitment to excellence is evident in its attention to detail and dedication to providing exceptional services.
The MD expressed appreciation to the company’s staff and management team for their dedication and hard work. “Our frontline staff and management team have demonstrated remarkable resilience, dedication, and an unwavering commitment to excellence,”
Our investments in infrastructure and human capital are driving growth in the hospitality sector. The hotel’s state-of-the-art facilities and exceptional service delivery have made it a preferred destination for MICE events” , he said
Ravi maintained that Abuja Continental Hotel commitment to excellence is evident in its attention to detail and dedication to providing exceptional services adding that focus on delivering outstanding value to its guests and stakeholders will continue to drive its growth and success.
The MD expressed optimism about the company’s future prospects, citing the growing demand for hospitality services in Nigeria and the company’s strategic location.
“We are well-positioned to capitalize on the growing demand for hospitality services in Nigeria, and we are committed to delivering exceptional value to our guests and stakeholders,” he added .
He pointed out that the growing profile of the hotel in hospitality industry is a testament to its commitment to excellence and customer satisfaction.
Ravi noted that with its state-of-the-art facilities and exceptional service delivery, Capital Hotel PLC through the Abuja Continental Hotel is poised for continued growth and success.
Said he : The company’s staff and management team are the backbone of its success expressing appreciation to them for their dedication and hard work, saying, “Abuja Continental Hotel thrives because of you.”
